TLC Holidays Privacy Policy
Who we are
Our website address is: https://tlcholiday.com .
We are the sole official agency to manage self-catering apartment rentals at Victoria Court in Los Cristianos.
Our Tenerife Tourist Board Licence is A-38-4-0038100.
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be collected in extreme circumstances to confirm identity.
Media
We do not all guests to upload images directly to the website.
Contact forms
Our contact forms are fully compliant with General Data Protection Regulations (GDPR) and subject to UK law.
Cookies
We do not operate the collection of cookie data on this website.
Analytics
We use Google Analytics to track and monitor visitor traffic, on-page time and pages visited only as part of our ongoing digital marketing activity.
Who we share your data with
We do not share your email data with any third-party.
How long we retain your data
We retain your email data for future marketing and contact purposes.
Within GDPR policy, we do not use your email for any other purposes and having provided initial consent, you can opt-out of marketing messages at any time.
What rights you have over your data
You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.
You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Your contact information
Your initial email contact information is only used for the purposes of an enquiry booking.
What data breach procedures we have in place
TLC Holidays operate a full data breach policy and secure your data at all times.